Digital enhancements have made banking so much easier. Tasks that took hours and required physical paperwork can now be accessed and completed quickly online, this includes our bank statements. Paper statements can take days to arrive via snail mail, they are less secure and also use a lot of paper and energy to produce and send. That’s why we’re taking steps to move customers to eStatements.
FAQs #
Security. Have peace of mind knowing your account information is not at risk of mail fraud. There’s no need to worry about stolen or lost mail with an eStatement.
Reduce your carbon footprint. By not having to print out your statement not only are you reducing paper waste and energy from postage but you’re stopping the need to accumulate large paper files at home.
Log in with your password or PIN.
Go to the menu bar in the top left corner.
Press eStatements and search your statements with a start and end date range.
In Internet Banking…
Open mystate.com.au, click on Internet Banking and log in with your customer number and a password.
Choose the eStatements tab and search your statements with a start and end date range.
You can choose to print or download the statement. The file will download as a pdf which means you can easily email your statement if needed or simply save it to a folder on your computer or mobile device.
Mobile App…
Log in with a password or PIN.
Go to the menu bar in the top left corner.
Select eStatements > Receive eStatement > and slide the toggle to “opt-in”
Internet Banking…
Open mystate.com.au, click on Internet Banking and log in with your customer number and a password.
Choose the eStatements tab and click to “opt-in” and press “Update”
Remember…
Check your email address is correct by reviewing your profile. If you need to update your email address you can do this in the app or internet banking, send us a secure message, or you can call our Customer Care Team on 138 001.
In the Mobile App…
Log in with a password or PIN.
Go to the menu bar in the top left corner.
Select eStatements > Receive eStatement > and slide the toggle to “opt-out”
In Internet Banking…
Log in with a password.
Choose the eStatements tab and click to “opt-out” and press “Update”
Yes. If you need help to get set up call our Customer Care Team on 138 001 or for Tasmanian customers drop into a branch.
To find out more visit https://mystate.com.au/about-us/security/bank-online-securely/
By switching to eStatements you save time, money and increase your financial security, but you can make the choice to stay with paper statements. It’s up to you.
