How to make an insurance claim

How to make an insurance claim

To make a claim contact CGU on 13 24 80 (24 hours/7 days a week).

To help speed up the process, please have the following ready when you call:

  • Your Policy number
  • Your contact details as they appear on your policy
  • Details of any other people involved in the claim
  • Any letters, notices or court documents about the incident

You can help the claims process by:

  • Taking photos of damage to your property
  • Keeping damaged property and items so we can inspect and assess the damage if required
  • Getting in touch with us as soon as possible to make a claim

More information can be found on CGU’s claims page.