Why Basic?

Simplify your life and get back to basics with our Basic Account

Reduced fees & no monthly account fee

Works on all cashless payment platforms

Send and receive money in less than 60 seconds1

No ATM fees when using one of 10,000 major bank ATMs in Australia


Pay on the go with mobile, cashless payment options.

Simply add your MyState Bank Visa Card to these mobile wallet services to start making cardless purchases today.

MyState Bank App

Any time you need to transfer between your accounts, check your balance or pay someone, you’re always covered – wherever you are.


Fingerprint login, balance peek & eStatements are just some of the ways we make banking easier.


Osko payments let you send and receive money in under 60 seconds.1


PayID lets you replace account numbers with your mobile phone number.


Frequently asked questions

1What fees are associated with a Basic Account?
Monthly account keeping fee $0.00
Electronic transaction fee $0.00
Staff assisted transaction fee $0.00
Statement fee $0.00

Some fees apply, for more detailed information about the Basic Account please see terms and conditions, other fees and charges may apply.

2What are the eligibility requirements for a Basic Account?

To open an account, you need to be at least 13 years old, have an Australian residential address and hold a current Commonwealth Seniors Health Card, Health Care Card or Pensioner Concession Card.

3What if my concession card expires?

Don’t forget, to remain eligible for a MyState Bank Basic Account, you need to let us know your current Concession Card details. Be sure to get in touch with us when you have received your new card and provide us with your new details.

If we don’t hear from you

Upon the expiry of your Concession Card, your Basic Account will switch to a MyState Bank Glide Account which has a different fees and charges, terms and conditions.

Tip: get in touch with our Customer Care team on 138 001, or visit your nearest MyState Bank branch to avoid having to switch accounts and receive any unexpected fees.

4How do I get set up with Phone or Internet Banking?

You can call us on 138 001 to get the ball rolling.

5How do I download the MyState Bank Mobile App?

If you need help downloading the MyState Bank Mobile App, check out these handy instructions.

6How can I start using Apple, Google, Samsung, Fitbit or Garmin Pay?

Learn more about cashless payments and how to get started here.



At MyState Bank we want to give you as much help as we can in managing your finances. Wherever you are in life, these calculators will assist you in planning for your financial needs.


We’re here to help

With over 50 years experience our local, friendly staff can help you find what you're looking for.

1 Payments are typically received in under a minute when made between participating financial institutions. PayID is only available for use with the New Payments Platform through participating institutions.

Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries.

Google Pay, Google Play and Google Pay logo are trademarks of Google LLC.

Samsung Pay and Samsung Pay logo are registered trademarks of Samsung Electronics Co., Ltd. Samsung devices compatible with NFC point of sale terminals for contactless transactions include Samsung Galaxy Note 5, Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy S7, Galaxy S7 edge, Galaxy A5, Galaxy A7, Galaxy S8 and Galaxy S8+. All devices are compatible with MST point of sale terminals for swipe transactions except for Galaxy S6, Galaxy S6 edge and Gear S2. Loyalty cards are not available on Samsung Pay on Gear.

Fitbit Pay is available on Fitbit Iconic and Fitbit Versa. Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit, Inc. in the U.S. and other countries. Fitbit terms and conditions may also apply to using the Fitbit Pay app, please refer to their website for further information.

Garmin, the Garmin logo, and the Garmin delta are trademarks of Garmin Ltd. or its subsidiaries and are registered in one or more countries, including the U.S. Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries. Garmin terms and conditions may also apply to using the Garmin Pay app, please refer to their website for further information.

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