We’re here to help
With over 50 years experience our local, friendly staff can help you find what you're looking for.
138 001 or +61 3 6233 0679 (overseas)
Our Customer Care team is available:
Monday to Friday - 8:00am and 6:00pm (AEDST)
Saturdays - 9:00am to 1:00pm (AEDST)
Translator Interpreter Services (TIS) are available.
Visa Debit or Redicard: 1800 648 027 or +61 2 8299 9101 (Overseas)
MasterCard: 1300 135 538 or +61 2 8225 0620 (Overseas)
These services are available 24/7 everyday of the year.
1300 705 750 or +61 2 8299 9534 (Overseas)
MyState Fraud Department provides 24/7 monitoring of card transactions. If you receive a call from them, you'll be provided with a reference number. You can then confirm the validity of the call by visiting this page to find the number to call them back.
We work hard to deliver the best banking experience possible to our customers. We value your opinion, so if a product or service does not meet your expectations, we want to know about it.
Learn moreWe understand that personal circumstances can change from time to time and when you least expect it. Such circumstances can range from losing your job or illness to a marriage break down.
Learn moreMyState Bank has branches located around Tasmania and Central Queensland as well as access to the Bank@Post network.
Visit usWith over 50 years experience our local, friendly staff can help you find what you're looking for.
