You can lock or cancel the card 24/7 from the Mobile Banking App or Internet Banking.
Log in to the Mobile Banking App or Internet Banking and do one or more of the following:
Mobile Banking App
Log in and from the main menu select Cards.
Select the relevant card from your list of active cards and choose one of the following actions:
You can only re-order a Visa card through the Mobile Banking App. To re-order a rediCARD login to Internet Banking.
Log in to your Internet Banking and select Manage > Cards. You can then choose from the following options:
You can call MyState Bank Customer Care in Australia on 138 001 or from overseas on +61 3 6233 0679. We’re available Monday to Friday 8:00am to 6:00pm and Saturday 9:00am to 1:00pm (AEDST).