Call Customer Care

Call Customer Care

Our Customer Care team can help you with:

  • Everyday account enquiries: transaction, loan and term deposit accounts
  • Taking out insurance
  • Applying for any product or service including new accounts, cards, or cheque books
  • Changing your address and updating your personal details
  • Cancelling or placing a stop payment on cheques
  • Activating your MyState Visa Debit card

Of course, we can help with things not on this list as well. 

Call 138 001. They’re available Monday to Friday 8:00am to 6:00pm (AEDST) and Saturday 9:00am to 1:00pm (AEDST).