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Help centre
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Contact us
Our Customer Care team is available by phone, email or Internet Banking secure messaging.
Security
Follow our security guidelines to safeguard your online personal and financial information.
Customer care
MyState Bank's friendly staff are ready and waiting to assist you - no matter what you need - simply give us a call.
Hardship & extra care
Extra care when you need it most. Support and guidance to help you back on your feet during vulnerable times.
Accessibility & inclusion
We’re committed to ensuring our website and services are accessible to everyone. Here’s how we’re making our services inclusive.
Complaints & feedback
We take your feedback seriously and aim to provide simple, easy to use and trustworthy services to our customers.
Deceased estates
We understand that the death of a loved one is an emotional and difficult time. We’re here to help you through the process.
