Security Contacts

Security Contacts

If you believe your online security has been compromised, have noticed unusual transactions on your account, or are unsure if you’re being targeted please call us immediately on 138 001 from 8am-6pm Mon-Fri, or 9am-1pm on Saturday (AEST/AEDT).

Lost or stolen cards?

Visa Debit or Redicard – Call 24/7:

Mastercard – Call 24/7:

Received a suspicious message?

Please forward suspicious messages to alerts@mystate.com.au and then delete. Please be aware you will not receive a personal response.

If you have received a suspicious email or text message and have responded to it, please call MyState Bank on 138 001 immediately or visit your local branch.