To make a payment just log in and go to your existing mobile and internet banking external transfers screen. The main change you will notice is the new ‘payment type’, which has the traditional BSB/Account option as well as mobile number, email address and ABN. If you have been provided with a mobile number, email address or ABN you just need to select this and fill in the details to make your payment through the NPP. If the receiving bank supports Osko it will be processed within 60 seconds, if not it may take a little longer as a Standard NPP Transfer.
You can continue to transfer funds using BSB and account numbers, however we will need to check whether the receiving bank supports NPP and Osko. If Osko is available this will be your default option, processing the funds within 60 seconds. If NPP is supported but not Osko it may take a little longer as a Standard NPP Transfer.
When making a transfer using BSB and account numbers you may still choose to ‘Process transfer as a Standard External Transfer’ – you may wish to attempt this if you are exceeding your daily NPP/Osko transfer limit. A Standard External Transfer is the traditional transfer type, supporting only BSB and account numbers. The timeframe for delivery is dependant on processing by both the sending and receiving institutions.
