With more people seeking information and accessing services online, especially due to COVID-19, phishing scams have become more common than ever.
How does it work?
Phishing scams are when scammers pretend to be from a government agency or legitimate business. They send a message – often copying the branding of the agency or business they’re trying to impersonate – in order to trick you into giving out your personal information, like bank account details, passwords and personal information.
They can be very convincing and they’re common for a reason – they work!
They might try to contact you online, over the phone, by text or even on social media, and messages can often contain malicious links or attachments designed to steal your personal and financial information.
Things to remember
What to do if you think you’ve been scammed