Security
Tips for Banking Securely
Follow our security guidelines to safeguard your online personal and financial information
Security Contacts
Need assistance?
Need assistance?If you believe your online security has been compromised, have noticed unusual transactions on your account, or are unsure if you’re being targeted please call us immediately on 138 001 from 8am-6pm Mon-Fri, or 9am-1pm on Saturday (AEST/AEDT).
Received a suspicious message?
Please forward suspicious messages to alerts@mystate.com.au and then delete. Please be aware you will not receive a personal response.
If you have received a suspicious email or text message and have responded to it, please call MyState Bank on 138 001 immediately or visit your local branch.
Lost or stolen cards?
Redicard or Visa Debit – Call:
- 1800 648 027 (Australia)
- +61 2 8299 9101 (Overseas)
Mastercard – Call:
- 1300 135 538 (Australia)
- +61 2 8225 0620 (Overseas)
Security Guidelines
Bank Online Securely
Helpful tips to keep your internet devices secure while using internet banking.
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It is important to be aware of the risks of shopping online and take steps to safeguard your personal and financial information.
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