MyProtection hub

Stronger. Smarter. Together.

We’re here to help you stay safe against scams and protect what matters - your money, your identity and your peace of mind.

I want to…

Unusual activity on your account? Act quickly and contact us immediately.

Business hours: 138 001

After hours: 1300 705 750

From overseas: +61 2 8299 9101

A scam is when someone pretends to be a trusted business, friend or service with the intention to steal your money or personal information.

Scammers don’t force their way in. They make you feel safe enough to let them in.

Help stop scammers and protect your community by reporting it.

Report a scam: scamwatch.gov.au

Report cybercrime: Aus Cyber Security Centre

Latest scams and alerts

Stay updated on the latest scams.

Learn more

A-Z Scam glossary

Your guide to spotting and avoiding scams.

Learn more

Stay scam smart

Learn more about scams and how to protect yourself.

Learn more

How you can protect yourself

3 simple steps to keep you one step ahead of scammers

Stop.

Don’t give your information to anyone if you are unsure.

Received a call, SMS or email that doesn’t feel quite right? Always trust your instincts and take a moment before sharing Information, clicking any links or downloading attachments.

Check.

Ask yourself if the message or call is legitimate.

If you’re not sure, say ‘no’, hang up or delete. Make sure you’re accessing the official website or contact number, by searching online independently.

Protect.

Act quickly if something feels wrong.

Contact us if you notice unusual activity or if a scammer gets access to your money or information. If you receive any suspicious communication, please report it to us immediately.