Need assistance?Need assistance?
If you believe your online security has been compromised, have noticed unusual transactions on your account, or are unsure if you’re being targeted please call us immediately on 138 001 from 8am-6pm Mon-Fri, or 9am-1pm on Saturday (AEST/AEDT).
Received a suspicious message?
Please forward suspicious messages to firstname.lastname@example.org and then delete. Please be aware you will not receive a personal response.
If you have received a suspicious email or text message and have responded to it, please call MyState Bank on 138 001 immediately or visit your local branch.
If you're unable to contact the Fraud Bureau, or need to take immediate action, we recommend you disable your online banking access by entering the incorrect password three times. Changing your password will not be sufficient because you may be the victim of a remote access scam and not be aware.
Call us during operating hours to receive further guidance and regain access to your online banking.