Why Access Assist?

Our Access Assist account is an everyday ‘at-call’ account that has no monthly account fee and unlimited transactions while also offering a great interest rate1. Designed as a transaction fee-free account for customers who are aged 55 years of age or older. This is a great way to transact fee-free and a secure way to earn interest on your savings at the same time.

Reduced fees

And no monthly account fee

Spend smarter

Loaded with clever new banking tech that shows you where your money goes

Pay your way

With ApplePay, Google Pay™, Samsung Pay and more

No ATM fees

When using one of 10,000 major bank ATMs in Australia

Your new easier, friendlier, better app is now available to download.

Access Assist account interest rates

Balance Interest rate per annum
$0 - $1,999 0.00%*
$2,000 - $46,599 0.65%**
$46,600+ 1.00%***

* Rate applies to the full balance up to $1,999

** Rate applies to the portion of the balance between $2,000 and $46,599 only

*** Rate applies to the portion of the balance above $46,600 only

Read all our Interest Rates for Personal Deposit Accounts

What fees are associated with an Access Assist account?

Fees for everyday use
Monthly account fee$0
ATM withdrawals A fee may be charged by the operator of the ATM$0
BPAY transactions$0
Direct Debit transactions$0
EFTPOS transactions$0
Internet Banking transfers$0
Other fees
Cash advance$0
Deposits via Bank@Post™$0
Withdrawals via Bank@Post™$3
Foreign currency conversion Percentage of the transaction amount3%
Overdrawn accounts & rejected transactions$5
Cheque dishonour (a cheque written by you)$30
Rejected transfers to external accounts$0

Other fees and charges may apply. For more detailed information about the Access Assist account please see terms and conditions.


Financial Services Guide

Terms & Conditions

Fees and Charges

Interest Rates

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1 It is important to note that the interest rate that is paid on this account is not the same as or aligned to the Australian Government Deeming Rate.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a trademark or registered trademark of Samsung Electronics Co., Ltd. Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit, Inc. in the U.S. and other countries. Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries.