My card expires this month and I haven’t received my new card

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My card expires this month and I haven’t received my new card

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Your card is valid until the last day of the month in which it is due to expire. You will usually receive your replacement card within the first couple of weeks of that month. There will be about a two week overlap where both your old and new cards will be active. Your new card will be active as soon as you receive it. It will have the same PIN as the old card.

Please contact us if your replacement card does not arrive.