Security
How to safeguard your personal and financial information, and what to do if you believe it has been compromised.
- Confirmation of Payee
- Registered devices
- Changing your passcode for the mobile app
- Switch on your Visa Debit card
- My card is lost or stolen
- What should I do if my Samsung Pay device is lost or stolen?
- Password Safety
- Keep your browser and operating system up-to-date
- Changing your password for internet banking
- What should I do if my Apple Watch, iPhone or iPad is lost or stolen?
- NPP Payment Holds
- Update your personal contact details
- What is multi-factor authentication (MFA)?
- How do I change my password?
- Setting up your app log in
- Can I change the PIN on my card?
- Security Contacts
- Identity verification changes for driver’s licence
- Visa Secure and eftpos Secure
- Use secure websites
- Two-factor Authentication
- Protect your computer
- Firewall protection
- What happens to my SMS Security if I change my mobile number?