You can choose to either opt-in or opt-out of receiving online statements in your mobile app or internet banking.
- If you opt-in, you will receive an email notification when your statement is ready to view in your mobile app or internet banking.
- If you opt-out, you will receive paper statements by post.
Mobile app
- Log in
- Go to More in the bottom right corner.
- Select Statements
- Select the setting icon in the top right corner and slide the toggle to the right to ‘opt-in’ or leave left to ‘opt-out’.
To receive online statements, you must have an email address. If we don’t currently have one on file, you can add it to your profile. Go to More > Profile and security > Personal information.
Statements can be downloaded and viewed as PDF files, for more file formats use Internet banking.
Internet banking
- Log in
- Go to Manage
- Select Statements
- Manage statements
- Slide the toggle to the right to ‘opt-in’ or leave left to ‘opt-out’.