Access Assist Account
Bonus Saver Account
Special eSaver Account
Mobile Banking App
Savings Plan Calculator
Term Deposit Calculator
Income Tax Calculator
Basic Variable Home Loan
Special Residential Home Loan
Fixed Rate Home Loan
Standard Variable Home Loan
Residential Investment Home Loan
Increase your Home Loan
Buy My First Home
Refinancing My Existing Home
Buy My Next Home
Build My New Home
Renovate My Home
Invest In Property
Borrowing Power Calculator
Home Loan Repayment Calculator
Extra Repayments Calculator
Lump Sum Payment Calculator
Split Loan Calculator
Stamp Duty Calculator
Key Fact Sheet Calculator
Home & Contents Insurance
Start a CGU claim
Are You Under Insured?
Guide to Value Your Home and Contents
Home contents insurance calculator
Home building insurance calculator
Start a St Andrew’s CCI claim
Savings & Investments
Business Online Saver
Everyday Business Account
Premium Business Account
Overdrafts & Lending
Banking Code of Practice
Student Film Festival
Help & Support
Complaints & Feedback
Bank Online Securely
Shop Online Safely
Protect Your Identity
Stay Scam Smart
Visit a Branch
Business Internet Banking
Inward Telegraphic Transfer
With the MyState Bank Mobile App you can do your banking on the go 24 hours a day, 7 days a week.
Switch on your Visa debit card
My Card is lost or stolen
I’ve lost my card
Can I change the PIN on my card?
Account Balance Peek
Update your personal contact details
Manage my daily transfer limits
Register for eStatements in the Mobile App
Add or Update your email address
Check your balance and previous transactions
Access your eStatements in the Mobile App
What is BPAY and how do I use it?
How do I transfer to another bank (a third party)?
How do I change my password?
How to download and access the Mobile App
Can I redraw in the MyState Bank Mobile App?
How do I make a real time payment?
How do I receive a real time payment?
NPP/OSKO Payment Limits
How do I register a PayID?
What is Osko?
What is a PayID?
What is the New Payments Platform (NPP)?
Recurring card payments
Is there a fee to redraw online?
Is there a redraw minimum?
I keep getting an error message when I try to access the profile page?
How do I change my address to an overseas address?
Why can’t I change my mobile phone number myself?
How long does it take for a new card to arrive?
How much does is cost to order a new card?
Can I order a replacement card online?
How do I activate my new card?
My card expires this month and I haven’t received my new card
I have just received an SMS message yet I am not logged in to Internet Banking
I can’t receive the secure SMS code. What can I do?
Can I make payments using SMS Security while I am overseas?
When does the SMS Security code expire?
What happens to my SMS Security if I change my mobile number?
I don’t want to receive an SMS every time I make a payment – how can I stop this?
I travel a lot, or sometimes can’t get mobile coverage. Can I still make payments without SMS Security?
What is two-factor authentication?
I have deleted a contact, but the payment is still going to this payee/biller?
Why can’t I see all my accounts listed in Internet Banking?
I transferred money to the incorrect account
How soon are funds received in the accounts I transfer to?
How do I edit or delete a pending (future) payment?
How do I set up a recurring or future dated payment?
How do I transfer money between my own accounts?
How to create a new payee or biller
I can’t find my billers and payees
The temporary password I was given is not working
Which browsers, phones and tablets are best to use with MyState’s Internet Banking?
How to reset your password
Adding or updating an email address
Logging out of the Mobile App
I can’t use a different Customer Number
Setting up a Login PIN