To make a claim contact CGU on 13 24 80 (24 hours/7 days a week).
To help speed up the process, please have the following ready when you call:
- Your Policy number
- Your contact details as they appear on your policy
- Details of any other people involved in the claim
- Any letters, notices or court documents about the incident
You can help the claims process by:
- Taking photos of damage to your property
- Keeping damaged property and items so we can inspect and assess the damage if required
- Getting in touch with us as soon as possible to make a claim
More information can be found on CGU’s claims page.