You should contact us on 138 001 to request that your card be disabled for use with Samsung Pay.
If your device is lost or stolen, you can use Samsung’s Find My Mobile service to remotely Lock or Wipe your device (also Locking or Wiping Samsung Pay and all the payment cards registered in it).
If you just want to suspend your MyState Visa debit card temporarily, login to Samsung Find My Mobile service and suspend your card. Please note your physical MyState Visa debit card can continue to be used.
We also recommend removing your device from the registered devices in MyState Bank internet banking. To do this:
- Login to internet banking.
- Go to Manage, then Profile and Security
- Devices
- Choose the relevant device and select suspend or remove device