The security of your data and accounts is always a priority for us, but in response to the recent Optus data breach we want to let you know we’ve taken additional steps to keep you and your accounts safe. We’ve increased our account and card monitoring services 24/7, enhanced our customer identification protocol and are continuing to remain vigilant with our systems.
Even with these measures in place, you might still find yourself the target of a scam, so it’s important to be aware and as vigilant as possible.
We encourage you to report any suspicious activity to us so we can support you.
If you have been impacted by the Optus data breach, we recommend visiting IDCARE https://www.idcare.org/optus-db-response for more information on the potential risk and recommended steps.
For more information about scams and what to do is you think you’ve been targeted visit https://mystate.com.au/about-us/security/stay-scam-smart/
If you’re unsure about something, especially an email or text claiming to be from MyState Bank, please give us a call on 138 001. We’re here to help.
Stay scam smart: Never provide banking information over the phone or via text to anyone even if you know them. Learn more