It's been a tough time for many of us tackling the pandemic and the challenges it's raised.
Like many businesses, we're faced with the reality that some of our staff have been impacted by the virus, which is also impacting our customer service delivery. We're encouraging customers to do their banking online via internet banking or the app. The nature of COVID means things can change very quickly and we may need to update our opening hours at short notice, refer you to another branch location or you may experience longer than expected delays. Please know that this is temporary and we are working hard to make sure that we can maintain our service levels, and manage your needs.
The safety of our customers and team is of utmost importance to MyState and we are actively following the advice of the State and Federal Governments and their health officials. We appreciate your patience and understanding at this time.