Mobile phones play a big part of our everyday lives, and in turn cases of phone porting are on the rise. Mobile phone porting is when your mobile phone number is transferred to a new telecommunications provider (“telco”) without your permission or knowledge.
This allows criminals to take control of your mobile number, they will then be able to receive SMS authentication codes sent by your bank and other service providers.
Signs to look out for:
What to do if you think your phone has been ported:
Tips to prevent phone porting:
Stay scam smart: Never provide banking information over the phone or via text to anyone even if you know them. Learn more