Whether you’re on the move or at home, quickly view balances and statements, transfer money and pay bills all within the Mobile App. Enjoy faster and easier banking and take control with confidence.


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Our transaction accounts are packed full of features to simplify your everyday banking.

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Getting Started

Take the first step and take control now - It’s time to download and explore the Mobile App.

How do I register for Online Banking?

It’s easy and there are a few ways you can do it, depending on what best suits you. Find out how

How to download and access the Mobile App

You can download and access the Mobile App in three simple steps. Find out how

What fees and charges apply?

MyState Bank Mobile Apps are completely free to download, and there are no additional fees or charges for Mobile Banking. Only standard account and transaction fees apply. Depending on your mobile phone plan and usage, you may incur an Internet data charge from your service provider.

Can businesses use MyState Bank Apps?

Mobile Banking is currently only available for Personal Internet Banking. Although not optimised for smartphones, Business Internet Banking is available by visiting mystate.com.au and selecting Business Internet Banking in the top-right Login menu.

Ready to take control

Now you’re all set up, check out the ways you can personalise the app to suit the way you like to bank.

How do I change my password in the Mobile App?

If you know your current password, you can change it within the Mobile App. Find out how

How do I transfer to another bank (a third party)?

You can simply transfer to accounts that aren’t MyState Bank accounts. Find out how

What is BPAY and how do I use it?

BPAY is a fast and easy way to pay your bills. Find out how

Can I change the PIN on my card?

Yes, but there’s a few things you need to have to be able to. Find out how

Lost or stolen bank cards

You can block or cancel a card straight away in your Mobile App. Find out how

Register for eStatements in the Mobile App

Choose to get your statement through the Mobile App and have it on hand to view whenever you want. Find out how

Access your eStatements in the Mobile App

Browse your eStatements all from within the comfort of your Mobile App. It’s quick and easy to access. Find out how

Check your balance and previous transactions

Check your balance instantly in the Mobile App. Find out how

Personalise and unlock your features

Now it’s time to add in all those extra features that take your app to the next level.

Add or Update your email address in the Mobile App

Keep your email up to date so you receive all the updates you need. Find out how

Update your personal contact details in the Mobile App

If something’s changed, update it in the app so you’re all set to go. Find out how

Manage my daily transfer limits

You can control how much you are able to transfer externally daily, up to a maximum of $10,000. Find out how

Account Balance Peek

Quickly view the balance of one of your accounts from the app login screen - without logging in! Find out how

Set up a PayID

If you can’t (or don’t want to) remember your BSB and account number - Use a PayID to make and receive payments instead. It’s quick and easy. Find out how

Digital Wallets – what are they?

Make payments easier, straight from your phone or watch. Link your Visa Debit card to Apple Pay, Google Pay™, Samsung Pay™, Fitbit Pay or Garmin Pay™ and start tapping.

Set up Apple Pay

Making payments made simple - get set up in minutes. Find out how

Set up Google Pay

Making payments made simple - get set up in minutes. Find out how

Set up Samsung Pay

Making payments made simple - get set up in minutes. Find out how

Set up Fitbit Pay

Making payments made simple - get set up in minutes. Find out how

Set up Garmin Pay

Making payments made simple - get set up in minutes. Find out how


Keeping your bank accounts safe is a key priority for us, so you can be confident starting today.

How can I tell if it is the genuine MyState Bank App or website?

MyState Bank Website

You can be sure you are always viewing the genuine MyState Bank website by following these simple steps:

  • Always ensure that you access the MyState Bank website by visiting mystate.com.au from your web browser and that this address is visible in the address bar
  • Never access the MyState Bank website from an email link

iPhone and Android Apps

Only download the MyState Bank App from the Apple App Store and the Google Play Store at the following locations:

What security measures are used?


We use 128-bit SSL data encryption technology to help provide the best protection for passwords, account details and all other information exchanged via our site.

Secure passwords

Because MyState Mobile Banking and the MyState Bank Mobile App use the same password as Internet Banking, the same strong password rules apply.

Automatic time-outs

Sessions will time-out automatically after a total of 15 minutes, or 5 minutes of inactivity.

Restricted transfers

Transfers and payments are only possible to payees and billers that have previously been saved in Internet Banking (via the full website).

For more information visit the security section.

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