If you’ve been affected by the extreme weather, we can help. Call the CGU team anytime on 13 24 80 to make a claim.

At MyState Bank we understand that everyone is unique, therefore we offer different types and levels of Home Insurance cover.


Protect your home inside and out with combined Building and Contents Insurance.

Your buildings and items will be covered for a range of incidents. Plus, CGU offers a lifetime guarantee on the workmanship of authorised repairs to your home.

And if you’re looking for the highest level of cover, choose Building & Contents Plus when you’re getting a quote.



These products are issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 under the CGU brand. Read MyState Bank's Financial Services Guide (FSG) for more information.

Cover
Building Plus
Contents Plus
Building Standard
Contents Standard
Cover for loss or damage to Your Home and Contents
Accidental breakage of glass
Animal damage
Deliberate or intentional act
Earthquake
Escape of water or liquid
Explosion
Fire
Flood or Rainwater Run-off
Impact
Lightning
Riot or civil commotion
Storm
Storm Surge or tsunami
Theft or attempted theft
Accidental damage – at Your Home Optional Optional Optional
Electrical motor burnout Optional Optional Optional
Cover for liability
Additional benefits
Accidental damage for Contents in transit to new home
Buying a new home
Contents away from Your Home
Contents in storage
Contents in the open air
Contents in transit
Food spoilage
Funeral expenses
Identity theft
Landscaping
Locating the cause of damage
Meeting building regulations
Mortgage discharge costs
Moving to a new home
Owner fixtures – Strata scheme
Professional and rebuilding fees
Removal of debris
Replacement of keys and locks
Safety net
Storage costs
Students living away from Home
Temporary accommodation
Visitors’ belongings
Optional benefits
Accidental damage – at Your Home Automatically Included  Automatically Included  Optional  Optional 
Electrical motor burnout Automatically Included  Automatically Included  Optional  Optional 
Portable Contents – away from Your Home Optional Optional Optional  Optional 
Valuable Contents – inside Your Home Optional  Optional 

Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.

Frequently Asked Questions

Building and Contents Insurance

Can I insure for more than your online building and contents calculator says?
Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insure your home or contents for more than the cost to repair, replace, or rebuild, CGU will only pay the actual cost of repairing, replacing, or rebuilding.
What is Accidental Damage Cover in My Home Insurance Policy?
Accidental damage cover protects you when unexpected mishaps occur around your home. For instance, it would cover you if yourchild accidentally knocked over the TV and broke the screen, or if you accidentally put your foot through the ceiling while in the roof. Whether your building, contents, or both are covered depends on your policy. Accidental damage cover can be added as an optional benefit to your Building Standard policy. If you upgrade to Building Plus, it’s automatically included.
Can I Choose My Own Repairer for My Home Repairs?
Yes, you can choose who repairs your home. However, if you decide not to use one of CGU’s partner repairers, they won't be able to guarantee the workmanship or repairs that are completed, nor assist in managing the repairer regarding timeframes or quality. CGU will also only pay you the fair and reasonable amount that the repairs should cost.

Building Insurance

Can I insure for more than your online building calculator says?
Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insure your home for more than the cost to repair, replace, or rebuild, CGU will only pay the actual cost of repairing, replacing, or rebuilding.
What is Accidental Damage Cover in My Home Insurance Policy?
Accidental damage cover protects you when unexpected mishaps occur around your home. For instance, if you accidentally put your foot through the ceiling while in the roof. Whether your building is covered depends on your policy. Accidental damage cover can be added as an optional benefit to your Building Standard policy. If you upgrade to Building Plus, it’s automatically included.
Can I Choose My Own Repairer for My Home Repairs?
Yes, you can choose who repairs your home. However, if you decide not to use one of CGU’s partner repairers, they won't be able to guarantee the workmanship or repairs that are completed, nor assist in managing the repairer regarding timeframes or quality. CGU will also only pay you the fair and reasonable amount that the repairs should cost.

Contents Insurance

Can I insure for more than your online contents calculator says?
Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insure contents for more than the cost to repair or replace, CGU will only pay the actual cost of repairing or replacing.
What is Accidental Damage Cover in My Home Insurance Policy?
Accidental damage cover protects you when unexpected mishaps occur around your home. For instance, it would cover you if yourchild accidentally knocked over the TV and broke the screen. Whether your contents are covered depends on your policy. Accidental damage cover can be added as an optional benefit to your Contents Standard policy. If you upgrade to Contents Plus, it’s automatically included.
Understanding the Difference Between General, Valuable, and Portable Contents.
General Contents: These are items you keep in and around your home that aren't permanently attached to the structure, like furniture. Valuable Contents: These are part of your general contents but have a coverage limit of $2,500 in total for all items in the following categories: Works of art –Collections -Jewellery and watches.You can insure items in these categories for higher amounts by opting for Valuable contents as an additional benefit. Portable Contents: These are items that you or your family can take outside of your home. Coverage for these items is only available if you choose Portable contents as an optional benefit.
I'm placing some contents items in storage, how do I ensure that my items are covered?
General contents held in storage can be covered under Home Insurance policy if you inform CGU before moving your items into storage and if CGU's acceptance criteria are met. Refer to the Product Disclosure Statement for information on items not covered while in storage. Please note that Valuable Contents are not covered while in storage.

Resources

Home insurance with flood cover product disclosure statement and policy

Financial Services Guide (FSG)

Are you under insured?

Guide to value your home and contents

Insurance calculators