What is PayID?

It's a unique piece of information such as your mobile number or email address, that you can securely link to your bank account to receive payments.

To receive money, register either your mobile number or email address as your PayID. Your friends can use this to pay you or to send money, simply select PayID as the transfer type when you’re transferring.


To get started

1. Open your MyState Bank app or log in to Internet Banking.

2. Go to PayID in the manage menu and follow the prompts.

3. There isn't a third step - it's that easy.

And because you’ve chosen to bank with us, your payments will land in your account in less than 60 seconds!*

 

More everyday benefits

Plus deposits up to $250,000 per customer are guaranteed by the Australian Government.

Bank on the go

With MyState Bank, you don’t actually need a branch. Bank anywhere, anytime with our mobile banking app. Need to withdraw cash? You can use almost any ATM in Australia fee free.

Super fast transfers

Send and receive money in less than 60 seconds. Add a mobile number or email address as a PayID and you won’t even need to remember a BSB and Account number. Now that’s fast!

More payment options

No matter how you like to pay, we’ve got you covered. Cash, card, internet, phone or even watch. With Apple, Google and Samsung Pay, you can lighten the load and leave your cards at home.

Local help just a call away

Need some help setting up your account or have a question about our other products and services? Our local Customer Care team are here to help you. Give them a call on 138 001.

FAQs

What are real time payments

The introduction of the New Payments Platform (NPP) in Australia means that you are now able to send and receive money in real time. So instead of waiting days for your money to arrive, transfers will soon take just seconds.

What is the New Payments Platform (NPP)?

The NPP is new infrastructure that enables you to pay and receive money in real time between different banks. In addition to real time payments, the NPP lets you add more information about your payments and introduces PayID.

What is a PayID?

A PayID is something easy to remember such as a mobile phone number, an email address or an ABN, that you can securely link to your bank account. When you have it set up on your account, you won't need to hand over your BSB and account number to get paid. Simply give them your PayID and the payment can be in your account in seconds. It's not only easier to remember, it reduces the risk of errors.

To receive money using a mobile number or email address you can register now by logging in to internet or mobile banking and going to PayID under the Manage menu.

What is Osko?

The NPP is the platform that enables real time payments across different banks in Australia. BPAY delivered Osko, the first ‘overlay service’ for NPP that enables transfers to be sent and received in under 60 seconds. While you may hear lots about Osko, you don't actually have to do anything different to use it. It's been built right into your your existing MyState mobile and internet banking transfers.

When did the platform launch?

NPP launched on 13 February 2018. MyState was among the first to launch NPP and Osko to customers.

Registration

You don’t need to do anything to register for the NPP or Osko. It's built right into your existing MyState mobile and internet banking platform, enabling your external transfers to be sent and received in under 60 seconds. However, if you want to receive money easily via your mobile number, email address or ABN, you'll need to register for a PayID.

How do I register?

You can easily link your account to a mobile phone number or email address (register your PayID) from within MyState's mobile and internet banking. You can then provide this PayID to friends, family or businesses and get your money quickly and easily.

Register now by logging in to internet or mobile banking and going to PayID under the Manage menu.

Making and receiving payments

Real time payments are built in to your existing MyState mobile and internet banking platforms. You can either continue to use a BSB and account number to pay or be paid money, or use a 'PayID' in the form of a mobile number, email or ABN.

How do I make a real time payment?

To make a payment just log in and go to your existing mobile and internet banking external transfers screen. The main change you will notice is the new ‘payment type’, which has the traditional BSB/Account option as well as mobile number, email address and ABN. If you have been provided with a mobile number, email address or ABN you just need to select this and fill in the details to make your payment through the NPP. If the receiving bank supports Osko it will be processed within 60 seconds, if not it may take a little longer as a Standard NPP Transfer.

You can continue to transfer funds using BSB and account numbers, however we will need to check whether the receiving bank supports NPP and Osko. If Osko is available this will be your default option, processing the funds within 60 seconds. If NPP is supported but not Osko it may take a little longer as a Standard NPP Transfer.

When making a transfer using BSB and account numbers you may still choose to ‘Process transfer as a Standard External Transfer’ - you may wish to attempt this if you are exceeding your daily NPP/Osko transfer limit. A Standard External Transfer is the traditional transfer type, supporting only BSB and account numbers. The timeframe for delivery is dependant on processing by both the sending and receiving institutions.

How do I receive a real time payment?

MyState was among the first to support real time payments when it launched and we automatically activated it on accounts that you could receive funds into.

To receive payments via a mobile phone number, email address or ABN you will need to register your PayID. You can then provide this PayID to friends, family or businesses to get your money quickly and easily.

Register now by logging in to internet or mobile banking and going to PayID under the Manage menu.

NPP/OSKO Payment Limits

If your account has SMS security enabled, you will be able to transfer up to $2,500 a day on NPP/OSKO. Please note that for any transfers over $1,000, you will need to enter an SMS security code. If you do not have SMS security enabled, you will only be able to transfer $100 at a time, up to a daily maximum of $1,000.

If you need to transfer money above your NPP/OSKO limit you can choose to transfer your funds via the slower Standard External Transfer option or contact the Customer Care team on 138 001 and request an increase to your transfer limits.

For more detailed information on the New Payments Platform please check out the official NPPA FAQs page.

We’re here to help

With over 50 years experience our local, friendly staff can help you find what you're looking for.


*Payments are typically received in under a minute when made between participating financial institutions.

PayID is only available for use with the New Payments Platform through participating institutions.

Osko by BPAY™ is managed by BPAY Pty Ltd ABN 69 079 137 518 and offered through MyState Bank Limited (MyState) ABN 89 067 729 195 AFSL 240896.

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