Upcoming changes to deposit products
At MyState Bank, we’re committed to making banking simple and helping you manage your money with ease.
As part of this commitment, we’re streamlining our product range over the coming months to offer modern, easy-to-use banking solutions.
What’s changing and when?
Some older and less-used products will be switched to our current product suite. These changes will take place gradually to ensure a smooth transition for customers.
We’ll be in touch with you if your account is changing before the switch takes place. If you're happy with the new product your account will be moved to, no action is required.
Want to explore other options? We offer a range of savings and transaction accounts. Contact our Customer Care Team on 138 001 before your ‘switch date’ if you’d like to discuss alternatives.
The following products will automatically switch on 21 July 2025:
- Seniors account NPB to an Access Assist account
- Seniors Platinum account NPB to an Access Assist account
- Savings Pensioner account to an Access Assist account
- Online Saver account NPB (no direct debits) to a Special eSaver account
- Online Saver account NPB (with direct debits) to a Glide account
Click on the new product above to compare product features
The following products will automatically switch to a Glide account on 1 August 2025:
- Cash Management account
- Youth account
- Billpayer account
- Prestige Plus account
- Savings Passbook Plus account
- Savings Prestige Plus account
| Existing product |
Existing product | Existing product | Existing product | Existing product | Existing product | New product | |
|---|---|---|---|---|---|---|---|
| Cash Management account | Youth account | Billpayer account | Prestige Plus Saving | Savings Passbook Plus | Savings Prestige Plus | Glide account | |
Account Access |
|||||||
| Personal use | Yes | Yes | Yes | Yes | Yes | Yes | 13+ |
| Visa Debit card | No | Age limit applies | Yes | Yes | Yes | Yes | Age 13+ |
| Online Banking & Apple, Google, Samsung Pay | Online Banking | Age limit applies | Yes | Yes | Yes | Yes | 13+ |
| Eftpos, ATM, Bank@Post | No | Age limit applies | Yes | Yes | Yes | Yes | Yes |
| BPay, Osko, Periodical, Direct Debit & PayTo payments | OSKO | Age limit applies | Yes | Yes | Yes | Yes | Yes |
| MyState Bank branch access | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Eligible to link to Bonus Saver account | No | No | No | No | No | No | Yes |
| Please refer to Terms & Conditions deposit accounts & electronic banking at mystate.com.au/legal | |||||||
Interest rates |
|||||||
| All balances | Tiered interest rate based on account balance | 0.35% | Nil | Nil | Nil | Nil | Nil |
| Please refer to interest rates for personal deposit accounts at mystate.com.au/legal | |||||||
Monthly account fees and transaction fees |
|||||||
| Monthly account fee | $5.00 1 | $6.00 2 | $6.00 3 | $6.00 3 | $6.00 3 | $6.00 3 | $0 |
| Transfers between your accounts | Free | Free | Free | Free | Free | Free | Free |
| Pay someone using BSB & Account number | OSKO | Free | Free | Free | Free | Free | Free | Free |
| Pay someone using PayID | OSKO | Free | Free | Free | Free | Free | Free | Free |
| Purchases using Visa Debit card | n/a | Free | Free | Free | Free | Free | Free |
| BPay payments | $0.30 | Free | Free | Free | Free | Free | Free |
| Direct debit | PayTo | $0.65 | Free | Free | Free | Free | Free | Free |
| eftpos / eftpos cash out | n/a | Free | Free | Free | Free | Free | Free |
| ATM withdrawals / enquiries | n/a 4 | Free 4 | Free 4 | Free 4 | Free 4 | Free 4 | Free 4 |
| Bank@Post withdrawal | n/a | $4.30 5 | $4.30 5 | $4.30 5 | $4.30 5 | $4.30 5 | $4.30 5 |
| Staff assisted transactions | Free | Free | Free | Free | Free | Free | Free |
| Cheque deposit (per cheque) | $0.30 | Free | Free | Free | Free | Free | Free |
| Future dated electronic external transfer | $0.65 | Free | Free | Free | Free | Free | Free |
|
1 Waived if balance remained above $5,000 for the month 2 Exempt 18 years age or less 3 Exempt $2,000 deposited monthly or 18 years age or less 4 You may be charged a fee by an ATM operator 5 Debited last day of each month |
|||||||
Other fees & charges |
|||||||
| Arrears fee | $0.00 | $30.00 | $30.00 | $30.00 | $30.00 | $30.00 | $15.00 |
| BPay query / correction | $20.00 | $15.00 | $15.00 | $15.00 | $15.00 | $15.00 | $15.00 |
| Cheques deposited & dishonoured | $10.00 | $20.00 | $20.00 | $20.00 | $20.00 | $20.00 | $5.00 |
| Electronic debit dishonour | $17.50 | $30.00 | $30.00 | $30.00 | $30.00 | $30.00 | $5.00 |
| Transaction verification / BPay query fee | $10.00 | $15.00 | $15.00 | $15.00 | $15.00 | $15.00 | $15.00 |
| Special clearance on cheques | $16.00 | $20.00 | $20.00 | $20.00 | $20.00 | $20.00 | $20.00 |
| Stop payment (direct debit, periodical payment, transfer orders, future dated BPay payments) | $0.00 | $30.00 | $30.00 | $30.00 | $30.00 | $30.00 | $30.00 |
| Overdrawn fee | $0.00 | $30.00 | $30.00 | $30.00 | $30.00 | $30.00 | $5.00 |
| Force post fee | $8.00 | n/a | n/a | n/a | n/a | n/a | n/a |
| Redirect fee | $8.00 | n/a | n/a | n/a | n/a | n/a | n/a |
| Please refer to fees & charges deposit accounts at mystate.com.au/legal | |||||||
The following products will automatically switch from 1 September 2025:
- Saver account to a Special eSaver account
- Offset account NPB to an Offset account
The following products will automatically switch from 1 October 2025:
- Online Saver account to a Special eSaver account
Click on the new product above to compare product features
The following products will automatically switch from 1 November 2025
- Christmas account to a Special eSaver account
The following products will automatically switch from 1 December 2025
- Everyday account to a Glide account
Click on the new product above to compare product features
What happens next?
Happy to switch?
Great! Your account number and any linked cards will remain the same, meaning all direct credits or debits linked to your account or card will continue as normal. You don’t need to do anything.
Want to explore other options?
We offer a range of transaction and savings accounts that might better suit your needs. Contact our friendly Customer Care team on 138 001 before your ‘switch date’ to discuss your options.
Basic account
We also offer a Basic Account designed specifically for people who have a Commonwealth Seniors Health Card, Health Care Card, DVA Health Card or Pensioner Concession Card. If this is you, and you have an Australian residential address, you may want to explore switching to a Basic Account.
While we wouldn’t like to see you go, you can close your account. To do this, call our Customer Care Team on 138 001 or send us a message through Online Banking.
