Personalised Insights

It’s like having your very own financial cheerleader in your pocket - everything you need to know to keep on top of your bills, manage your spending and maximise your opportunities to save.

Insights takes your everyday account activity and turns it into helpful, personalised information about the way you use your money.

All you need is an active MyState transaction account to get started.

Keep an eye on your spending

with spending hike notifications for when you spend more on something than you usually do (oops)

Never forget to pay a bill again

with direct debit reminders for your automatic bill payments, and bill payment reminders for all those bills you pay manually, but regularly

See into the future

with previews of your money in vs money out each month, plus categorised spending so you can see how much you spend on things like takeaway, groceries and entertainment

Less “uh-oh, we’ve overspent” moments

with tighten-your-belt alerts for when it doesn’t look like you’ll have enough to cover your upcoming bills or everyday spending

FAQs

What account do I need to have to be able to access the features?

You’ll need at least one active MyState transaction account to start accessing your Insights.

If you don’t already have one, you can open an account account now

Is my data secure?

Keeping your personal and financial information secure is our highest priority.

Insights and Auto-Savings use specific algorithms to analyse your account activity to provide personalised, timely and relevant tips, nudges and advice — helping you manage your day-to-day finances through the MyState Mobile app or Internet Banking.

As always, we take all reasonable steps to safeguard your information, held on our websites or otherwise. Your details are never shared with anyone or used for any other reason beyond providing you with your personal Insights.

For more information on how we collect, use and handle your information, as well as how to make a complaint or provide feedback refer to our Privacy Policy.

How do I know when I have new Insights?

The Insights icon will display a notification when you have new Insights to explore. You’ll find it on the top right when you log in to Internet Banking or the MyState Banking App.

I don’t have any new Insights today, is something wrong?

Nothing’s wrong! You receive new Insights based on your account activity. If you’re using your account regularly for making and receiving payments and everyday spending, you can expect to receive 2-3 new personalised Insights per week.

How do you come up with my Insights?

Our upgraded Digital Internet Banking technology uses your account activity to predict, analyse and interpret your spending patterns to and deliver unique and informative Insights that are completely personal to you.

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