Quick checks to stay one step ahead

Check your passwords and websites

How you can protect yourself

3 simple steps to keep you one step ahead of scammers

Free help and support

Being scammed can take a serious toll—financially, emotionally and mentally. But you're not alone, and support is available.

Free scam recovery counselling

  • IDCARE – Australia's national identity and cyber support service. They offer one-on-one support with a trained case manager.
  • Beyond Blue or Lifeline – for emotional support if you're feeling overwhelmed, anxious or distressed.

Community scam education courses

  • Local libraries and neighbourhood centres
  • Be Connected – government-backed scam awareness lessons
  • TAFE short courses – free digital literacy or scam prevention options in some states

Financial hardship support

If a scam has affected your finances, contact your bank immediately. MyState Bank customers can also speak to our Customer Care team for tailored financial support options.

Scam education for older Australians

Scammers often target older people—but with the right tools, you can outsmart them. These free programs make online safety simple, with no tech jargon.

Be Connected

A government program with free online courses and local workshops designed for older Australians.

Learn how to:

  • Spot scam emails and texts
  • Use strong passwords
  • Stay safe on Facebook and email
  • Protect your devices

Local libraries and community centres

Many run free scam awareness sessions and digital skills classes, often in partnership with local police or cyber experts.

Seniors guide to scams (via MoneySmart)

Practical tips, warning signs and resources made for seniors and their families.

Learn more