PayTo was created by NPP Australia, the same technology that carries real-time payments like OSKO across Australia. The NPP is owned by 13 financial institutions, you can learn more by visiting their website.

PayTo is just a way to bring all of your payment agreements together so you can manage them easily from your online banking. When you set up a payment agreement with a participating business that offers PayTo (think TV or music subscriptions or your gym membership), you’ll see it appear as a PayTo agreement in your account. It will show you the payment terms, like the amount to be debited from your account and how often - for example $10 per month - and you’ll be able to review these details, authorise or cancel them, and make any other changes you need to. Your account won’t be debited until you authorise this agreement, and you can manage it online in the same place you do your everyday banking.

Only if you want to! You can create a payment agreement through PayTo by either using PayID linked to your bank account, or by simply using your BSB and account number.

MyState Bank does not charge you a fee to manage PayID agreements. We recommend checking with the business you have initiated your payment agreement with to see if there are any admin fees involved with your PayTo agreement before you authorise it. Fees are up to each business.

PayTo has all the same levels of security and protection as other online payments and transfers you make from your bank account. Payments made via PayTo can only be withdrawn from your account if you’ve authorised them. No payments will be deducted from your account without your permission.

No, it’s just a way to streamline your direct debit payments, it is not compulsory to switch to online PayTo agreements. You don’t have to use it if you don’t want to, but it does give you greater control over your payments and helps you keep track of where your money is going.