Landlord insurance is specifically designed to protect those who own investment properties from the risks that come with renting it out. It generally covers events that cause a loss of rental income as an option, theft or damage to your property. Loss or damage can occur in a variety of ways and the rental bond amount does not always cover the cost to repair or replace your property.

CGU Landlord Insurance policies through MyState Bank feature a range of optional extras you can choose to tailor your coverage to suit your individual circumstances and investment budget as well as the choice of $5 million, $10 million, $15 million or $20 million in liability cover. You can also enjoy easy payment options like paying your premium costs by the month at no additional cost.

Applying online for landlord insurance takes 5 minutes and you can use our range of handy online tools to help you choose the most affordable and inclusive level of cover.

The best way to make a claim is to contact CGU directly on 13 24 80. Claims can be lodged 24 hours / 7 days a week. Phone enquiries on existing claims can be made during business hours from 8:30 am to 5:00 pm.

Please have your policy number, the name of the insured on the policy and a detailed description of the incident ready. You will be asked some standard information to confirm your identity and a claims consultant will be assigned to your claim to keep you apprised of its status and any next steps you will need to take. You will also receive a claim number. This will be your ongoing reference for the claim.

Excesses may apply when you make a claim. This is your contribution towards the cost of a claim and your claims consultant will tell you if you need to pay an excess at the time of lodgement. If an excess is applicable, then the type of excess that applies to your policy and the amount will be listed on your schedule. For more information about your policy refer to our Landlord Insurance Product Disclosure Statement and Policy, available to view online via our website.

A CGU Landlord Insurance policy through MyState Bank provides coverage for accidental loss or damage to the buildings and/or contents that make up your rental property. We also provide cover under specific conditions for a range of incidents and additional covers. You can choose to take out a buildings policy, a contents policy, or a combined buildings and contents policy. Add optional extras like cover for loss of rent, liability, strata title mortgagee protection and workers’ compensation.

Your buildings and contents and the options that you have chosen will be covered up to the sum insured, as listed in your current schedule. To protect against underinsurance, please review your policy regularly to reflect any changes to your rental property.