Southern Tasmania Launceston Devonport Burnie Customer Care Fraud and contact details
Jump to section…
Southern Tasmania
Launceston
Devonport
Burnie
Customer Care
Fraud and contact details

Southern Tasmania

Glenorchy, Rosny, Kingston and Hobart

Date Public holiday Trading
Thu 1 Jan New Year’s Day Closed
Mon 26 Jan Australia Day Closed
Mon 9 Feb Royal Hobart Regatta Closed
Mon 9 Mar Eight Hours Day Closed
Fri 3 Apr Good Friday Closed
Mon 6 Apr Easter Monday Closed
Tue 7 Apr Easter Tuesday Closed
Sat 25 Apr ANZAC Day Closed
Mon 8 Jun King's Birthday Closed
Thu 22 Oct Royal Hobart Show Closed
Fri 25 Dec Christmas Day Closed
Mon 28 Dec Boxing Day Closed

Launceston

Date Public holiday Trading
Thu 1 Jan New Year’s Day Closed
Mon 26 Jan Australia Day Closed
Wed 25 Feb Launceston Cup Closed
Mon 9 Mar Eight Hours Day Closed
Fri 3 Apr Good Friday Closed
Mon 6 Apr Easter Monday Closed
Tue 7 Apr Easter Tuesday Closed
Sat 25 Apr ANZAC Day Closed
Mon 8 Jun King's Birthday Closed
Thu 8 Oct Royal Launceston Show Closed
Mon 2 Nov Recreation Day Closed
Fri 25 Dec Christmas Day Closed
Mon 28 Dec Boxing Day Closed

Devonport

Date Public holiday Trading
Thu 1 Jan New Year’s Day Closed
Wed 7 Jan Devonport Cup Closed
Mon 26 Jan Australia Day Closed
Mon 9 Mar Eight Hours Day Closed
Fri 3 Apr Good Friday Closed
Mon 6 Apr Easter Monday Closed
Tue 7 Apr Easter Tuesday Closed
Sat 25 Apr ANZAC Day Closed
Mon 8 Jun King's Birthday Closed
Mon 2 Nov Recreation Day Closed
Fri 27 Nov Devonport Show Day Closed
Fri 25 Dec Christmas Day Closed
Mon 28 Dec Boxing Day Closed

Burnie

Date Public holiday Trading
Thu 1 Jan New Year’s Day Closed
Mon 26 Jan Australia Day Closed
Mon 9 Mar Eight Hours Day Closed
Fri 3 Apr Good Friday Closed
Mon 6 Apr Easter Monday Closed
Tue 7 Apr Easter Tuesday Closed
Sat 25 Apr ANZAC Day Closed
Mon 8 Jun King's Birthday Closed
Fri 2 Oct Burnie Show Closed
Mon 2 Nov Recreation Day Closed
Fri 25 Dec Christmas Day Closed
Mon 28 Dec Boxing Day Closed

Customer Care

Date Public holiday Trading
Thu 1 Jan New Year’s Day Closed
Mon 26 Jan Australia Day Closed
Fri 3 Apr Good Friday Closed
Mon 6 Apr Easter Monday Closed
Sat 25 Apr ANZAC Day Closed
Mon 8 Jun King's Birthday Closed
Fri 25 Dec Christmas Day Closed
Mon 28 Dec Boxing Day Closed

24/7 Fraud support

Report a scam or suspicious transactions to our 24/7 fraud hotline on 1300 705 750 or +61 2 8299 9534 (overseas)

MyState’s Fraud Department provide 24/7 monitoring of card transactions. If you receive a call or SMS from them, you can confirm the validity of the message by checking it’s from one of the number below before responding.
+61 437 126 492
+61 489 988 024

Contact information

138 001 or +61 3 6233 0679 (overseas)

Normal trading hours:

Monday to Friday – 8:00am to 6:00pm (AEST/AEDT)

Saturday – 9:00am to 1:00pm (AEST/AEDT)


Lost or stolen cards

These services are available 24/7 every day of the year.

Visa Debit:
1800 648 027 or +61 2 8299 9101 (overseas)

Mastercard:
1300 135 538 or +61 2 8225 0620 (overseas)


Your new easier, friendlier, better app is now available to download.

We’re here to help

138 001

Call us

Email us

24/7

Help centre

FAQs

1 Payments are typically received in under a minute when made between participating financial institutions. PayID is only available for use with the New Payments Platform through participating institutions.