Verified by Visa is now known as 3D Secure

Verified by Visa is now known as 3D Secure, a security protocol that helps to prevent unauthorised online card transactions providing a secure authentication process. 3D Secure provides extra protection for customers purchasing online through participating merchants, authenticating challenged transactions by sending a one-time password to the mobile number registered with MyState.

Cardholders were previously required to confirm the transaction by answering questions known to them such as name embossed on card, date of birth, customer number and post code. Customers will now receive a unique one-time password on their mobile phone and are required to enter the code into the merchants website to verify the transaction.

Don’t forget to update your mobile phone number with MyState by calling us on 138 001 or +61 3 6233 0679 (overseas).