(New cards no longer offered from 30 December 2022)
If you lose your Cash Passport card, simply call the numbers below.
- New Zealand: 0800 444 691
- Australia: 1800 098 231
- Hong Kong: 800 966 321
- Japan: 00531 780 221
- South Korea: 00798 4434 1279
- Thailand: 001800 442 212
- UK: 0800 056 0572
- USA/Canada: 1 877 465 0085
- Other countries: +44 207 649 9404
T&Cs apply. Customer must contact Customer service to report lost or stolen card. Emergency cash can be arranged up to the balance on your Cash Passport, subject to availability of funds at the approved agent location.