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  Home  /  Tools & Tips  /  Money Tips  /  Financial Hardship
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Financial Hardship

If your financial problems are mounting and you can’t see a way out, see MyState Financial immediately. Here at MyState Financial, we offer free financial advice and can help you find a solution, no matter how impossible your situation seems. 

We are here to help our customers, and the low number of our customers in financial difficulty reflect this. We are always ready to work closely with you to ensure your loans don’t fall into unmanageable arrears. 

Talk to someone. Today. 138 001

Don’t wait until the problem has snowballed. If you’re worried about your financial situation or your personal circumstances have recently changed, visit your local MyState Financial Branch or call us on 138 001 to arrange an appointment with a Consultant. 

Don’t try to do it alone – MyState Financial is here to help, no matter how impossible your situation might seem. 

How we can help - your options. 

Depending on your individual situation, MyState Financial may offer some of the following solutions as part of your financial recovery: 

  • A freeze on your mortgage repayments (usually 3 months) with interest capitalised on the loan
  • Extensions of your loan period
  • Debt consolidation
  • In extreme cases, changing your loan from a variable to fixed rate or vice-versa
  • Tailored repayment options such as temporarily reduced, deferred or interest-only repayment options
  • Reduced credit limits
  • Temporary overdrafts
  • Small business loans
  • Suspension of debt collection activity while alternative arrangements are made
  • Fee waivers

Get insurance

First of all, MyState Financial always encourages our customers to take out consumer credit insurance. This means in the event of injury, death, sickness or unemployment, your payments may be covered.  Every individual situation is different and it is important that you seek the right advice about the coverage that most suits your personal situation.  Call us on 138 001 or visit your local Branch to arrange an appointment with a Consultant to discuss your needs.

Budget calculator

Good budgeting habits are the key to good financial health. You can work out your own household/personal expenses by using our budget calculator.  

You’re not alone. 

Many people suffer financial hardship for many different reasons and we are here to help, no matter what your situation.  

There is also a range of information available at FIDO.  FIDO is the consumer website of the Australian Securities and Investments Commission (ASIC), and ASIC is the consumer protection regulator for financial services.  

Where to find help

Free, independent and confidential financial counselling services are available across Australia. 


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Any advice on this website does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. MyState Financial recommends you read our Product Disclosure Documentation before acquiring the product. Loan applications are subject to MyState Financial’s normal credit approval criteria and may also require approval of a Lenders Mortgage Insurer. Terms and conditions, fees and charges apply. Fees and charges are subject to change.

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