14 October 2008

MyState Financial are aware of several current e-mail scams requesting customers check an attachment allegedly containing details of fraudulent transactions either debited from or credited to their credit card. It is suspected this attachment will contain a virus that will infect the user’s computer if opened.

Remember:

• Financial Institutions will never send this type of information to customers by e-mail
• Never respond to e-mails or click on links in emails asking for you to check or verify financial or personal information

To report suspected fraudulent activity on your account please call MyState Financial on 138 001.

More Information

Find out more and read MyState Financial’s Top 10 Tips for Internet Security.

Copies of the scam emails are below for your information.

Important: These are examples only and scam emails will always vary in content.

EXAMPLE ONLY – SCAM EMAIL

Subject: Fraud Transactions

Hullo
Dear Valued Customer,

We have reasons to believe that your credit card has been involved in a number of fraudulent transactions we have spotted recently. Enclosed is the account statement with the list of transactions made with your credit card between 01.09.2008 and 03.09.2008. Please look carefully through the enclosed document; the last three of the listed transactions are the ones that we suspect to be fraudulent.

I would appreciate if you could find time to clarify this issue and confirm the transactions that you have made personally. This would help us both to have this issue resolved as quickly as possible.

Please find the Word-formatted copy of your account statement is enclosed in the archive attached to this message.

See you around
Shelly Earl
Manager of Credit Card Fraud Defense

EXAMPLE ONLY – SCAM EMAIL

Subject: funds wired into your account are stolen

Dear bank account owner,

Funds wired into your account are stolen from innocent account holders through Identity Theft. Please check your account statement (the statement is attached to this letter) and contact your bank account manager.

Federal Deposit Insurance Corporation